Shipping & Returns Policy

Shipping Policy

At A Tu Bien, we currently ship within the United States.

  • Processing Time: Orders are processed within 1–2 business days.

  • Shipping Time: Delivery typically takes 2–7 business days, depending on your location.

  • Shipping Costs: Shipping fees are calculated at checkout based on the weight and destination of your order.

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

If your package is delayed or lost, please contact us at info@atubien.com. We’re here to help!

Returns & Exchanges

We want you to love your purchase. If for any reason you are not completely satisfied, you may return unopened and unused items within 14 days of delivery.

  • To initiate a return, email us at info@atubien.com with your order number and reason for return.

  • Refunds will be processed once returned items are received and inspected.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Please note:

  • Items must be in original condition and packaging.

  • We reserve the right to refuse returns that do not meet the above conditions.